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Signature Fragrances
Frequently Asked Questions
Everything you need to know about sizing, shipping, and orders - all in one place.
Can't find your answer? Our support team is here to help - reach out anytime and we'll get back to you fast.
Most orders arrive within 2-3 weeks. Delivery can take a little longer for larger or heavier orders.
Yes - we ship worldwide via tracked postal services.
This is normal right after dispatch. Tracking numbers typically take 48-72 hours to activate, and some carriers (like Canada Post or Royal Mail) can take up to 10 days to show movement once the parcel arrives in-country.
Sizing varies by style - some items run small and should be sized up, others are true to size. Check our Size Charts page, or leave your height/weight at checkout and we'll double-check for you.
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